An issue was discovered that causes Word to fail to load a document that was double clicked on outside of Word. Word starts up, but the document fails to load. However, loading the document from within Word works.
Fix: turn off the Saavvii startup popup.
How: Type 'Saavvii options' in the Saavvii prompt. Then make sure 'Display popup when Word starts' is off.
Why this works: We noticed that simply displaying a popup before Word starts somehow interferes with its ability to load a document when you double click on a document externally. We tried setting a delay on the popup, which worked in our testing, but I guess sometimes, especially on slow loads, the popup can get in there before Word loads the document. Simply turning off the popup solves the problem.
Mitigating factors: this occurs mostly on systems that load Microsoft Word slowly, especially those with a low amount of memory.